• If your photo is not already on your computer save it to a directory so you will know where it is.  The photo should be jpeg format.
• Click on the browse button on the order page.
• Locate and open the folder that your photo is in.
• Highlight the file name by clicking on it one time.
• Click on the open button or double click on the file name to add it.

• Traditional Print Photographs
  • Pet's head & hair/fur must be in focus
  • Pet's face must not be obstructed
  • images with creases, scratches & scuffs through pet cannot be accepted.
  • color is not an issue - while color is preferred, black & white photos & sepia tones are acceptable
  • Photos with hash shadows or unusually high contrast will not work for the process
  • The best charms come from photos where the pet's head is the size of a quarter or larger

• Digital Photographs
  • all above specifications apply
  • resolution must be 300dpi or higher
  • accepted file formats are .jpg & .bmp (.jpg can be uploaded.  .bmp must be emailed.

Please do not send us an irreplaceable image.  While we make every effort to return your photograph to you in its original condition, accidents do happen and it would be unfortunate for your image to be damaged in the mail.  Please make a copy of your photograph for us to work from and we will return it to you with your order.